The DICE (Digital Inclusion and Citizen Engagement) unit conducts research on inequalities and power imbalances in a digital age. We do this by covering different subject areas such as digital inclusion research, ICT for Development and democratic citizen participation and engagement. We strive for a socially inclusive and just digital society, by focussing on equal access to resources, equity, participation, diversity and human rights. By understanding and strengthening these matters, the unit unpacks the issues related to the convergence of human rights and the 2030 Agenda for Sustainable Development, with the promise to ‘leave no one behind’.
The promotion of digital inclusion is a critical theme of our research agenda. All individuals and communities should have equitable access to digital technologies and skills, ensuring that existing disparities are not exacerbated – which may limit individuals’ ability to fully access essential services and engage in society.
Conversely, the increased access to online platforms for civic engagement can lead to more inclusive decision-making processes. The set-up of participatory approaches in our research, such as citizen science, can help to foster a sense of ownership and empowerment among individuals and communities, leading to more sustainable and just outcomes. Therefore, we collect data, identify problems and advocate for solutions that address the disproportionate burdens faced by disadvantages communities.
Within this research context, the DICE unit collaborates closely together with the University of the Western Cape (UWC) in South Africa through combined research projects and a joint-PhD programme.
METHODOLOGIES, APPROACHES AND GOALS
We apply a diverse set of methods and tools from participatory (action) research and deliberative democracy to make sure that individuals are included in the decision-making processes and can advocate for change. Examples of deliberative and participatory tools are co-creation, citizen science, future workshops, (digital) storytelling and photovoice, participatory policy analysis, etc. Our researchers reflect on the profile selection of participants, the degrees of participation and decision-making, and the power and autonomy granted to the participants.
The unit also provides strategical guidance for policy formulations and context research for policy development, as well as (societal) impact assessments.
KEY RESEARCH AREAS
- How can we empower citizens, including the marginalized and vulnerable groups, in civic participation processes in the digital age?
- How can we support citizens’ capacities and literacy skills for civic participation in the digital age?
- How can we support access to information, data and technology?
- Which participatory approaches can we apply to foster collaboration among stakeholders in society?
- What are the societal outcomes and impacts of civic participation processes?